AI Won’t Fix Your Culture, It’ll Expose It

AI Won’t Fix Your Culture, It’ll Expose It

Hello again, I drafted this a couple of weeks ago while I was in Lisbon, attending my first (and probably last) ever Web Summit. It was all AI, pretty much all the time. The promise seems compelling with every startup pitching an “AI-powered” solution: faster,...
How To Actually Operationalise Your Organisation’s Values

How To Actually Operationalise Your Organisation’s Values

Hello again, After the last newsletter on what your team really thinks about your core values, a founder replied with a question that hit the nail on the head: “Okay, but how do we actually live our values?” That is the question. And it’s exactly what we unpack inside...
What your team really thinks about your values…

What your team really thinks about your values…

Hello again, A couple of months ago, a startup founder sent me this message: “Two of our longest-serving (and ‘best’) people just quit. Their exit interviews were… stilted. But a mutual contact told me their real reasons: They said we are hypocrites. That...