Privacy Policy

1. Introduction

Mission Equality CIC is committed to protecting your privacy and personal data. This Privacy Notice explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Mission Equality CIC is a Community Interest Company registered in England and Wales.  

Contact details:  

3. What Personal Data We Collect

We may collect the following categories of personal data:

  • Name, address, telephone number, and email address
  • Date of birth
  • Employment history and qualifications (for staff, volunteers, applicants)
  • Donation records and payment information
  • Health information (where necessary, e.g., for safeguarding purposes)
  • Records of interactions with our services

4. How We Collect Your Data

We collect personal data directly from you when you:

  • Engage with our services
  • Apply for a job or volunteer role
  • Make a donation
  • Contact us through our website, by email, or by phone
  • Attend one of our events

We may also collect data from third parties where appropriate and lawful.

5. Purposes and Lawful Bases for Processing

We use your personal data for the following purposes:

  • To deliver and manage services
  • To administer employment or volunteer records
  • To process donations and manage financial records
  • To communicate with you about news, events, and opportunities (with your consent)
  • To comply with legal and regulatory obligations

Our lawful bases for processing include:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

6. Sharing Your Data

We will only share your data with trusted third parties when necessary, such as:

  • Regulatory bodies (e.g. Charity Commission, HMRC)
  • Professional advisors
  • IT service providers
  • Funders and auditors (only where anonymised data cannot be used)

We do our best to ensure that third parties protect your data with appropriate safeguards.

7. International Data Transfers

We do not transfer your personal data outside of the UK unless necessary and with appropriate safeguards in place.

8. How We Store and Protect Your Data

Your data is securely stored:

  • In encrypted electronic systems
  • In locked physical storage (for paper records)

We regularly review our security practices and implement measures to protect against unauthorised access, alteration, disclosure, or destruction.

9. Data Retention

We retain personal data only for as long as necessary:

  • Staff and volunteer records: 6 years after end of engagement
  • Financial records: 6 years
  • Safeguarding records: 25 years
  • Marketing consent: until withdrawal or review

Data is securely deleted or destroyed after the retention period.

10. Your Rights

You have the following rights under the UK GDPR:

  • Right to access your data
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent at any time

To exercise these rights, please contact hello@missionequality.org.

11. How to Complain

If you have concerns about our use of your personal data, please contact us first. 
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):  Website: www.ico.org.uk

12. Updates to this Privacy Notice

We may update this Privacy Notice from time to time. Updates will be posted on our website and communicated where appropriate.

Effective Date: 1st April 2025